ScaleTube — Privacy Policy
Your Privacy Matters.
At ScaleTube, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how ScaleTube collects, uses, stores, shares, and protects information when you visit our website, create an account, purchase a program, apply for a position, or contact our team.
By using ScaleTube, you acknowledge the information provided in this Privacy Policy.
Understanding Your Data
What Information Do We Collect?
Depending on how you interact with ScaleTube, we may collect the following information.
A. Personal Information
- Full name.
- Email address.
- WhatsApp number.
- Profile photograph, if provided.
- Other information you voluntarily submit.
B. Account Information
When you create a ScaleTube account, we may collect:
- Login credentials.
- Account preferences.
- Selected creator interests.
- Profile information.
- Connected social profile links.
Passwords will be handled using appropriate security measures and will not be stored in readable form.
C. Purchase Information
When you purchase a ScaleTube program, we may collect:
- Purchased program.
- Order ID.
- Transaction reference.
- Payment amount.
- Payment status.
- Purchase date.
- Billing information, where applicable.
Payments are processed through Razorpay.
ScaleTube does not intentionally collect or store complete payment card numbers or CVV information.
D. Career Application Information
When you apply for a position, internship, or cofounder opportunity, we may collect:
- Resume or CV.
- Portfolio links.
- LinkedIn profile.
- Professional experience.
- Skills and qualifications.
- Application responses.
- Other information submitted during recruitment.
E. Contact Form Information
When you contact ScaleTube, we may collect:
- Name.
- Email address.
- WhatsApp number, if provided.
- Inquiry category.
- Message content.
F. Technical Information
Depending on the website functionality and services used, we may collect:
- IP address.
- Browser type.
- Device information.
- Operating system.
- Website activity.
- Cookies and similar technical data.
Your Data Has a Purpose
Why Do We Collect Information?
ScaleTube uses personal information to:
Provide Our Services
Operate the website, manage accounts, and provide access to available features.
Process Purchases
Confirm payments, maintain transaction records, and deliver purchased programs.
Deliver Educational Resources
Provide access to video lectures, PDF documents, Creator Academy information, and relevant program resources.
Provide Customer Support
Respond to questions, payment inquiries, and support requests.
Manage Applications
Review job applications, internships, cofounder inquiries, and other professional submissions.
Personalize Your Experience
Recommend relevant opportunities, educational programs, services, and platform features based on your selected interests.
Improve ScaleTube
Understand how our website and services are used and identify opportunities for improvement.
Send Important Communications
Provide purchase confirmations, enrollment details, account notifications, security alerts, and essential service updates.
Promotional communications will be handled in accordance with applicable consent and communication requirements.
Secure Transactions
Payments Through Razorpay.
ScaleTube uses Razorpay as its online payment gateway.
When you make a purchase, relevant transaction information is processed through Razorpay's payment infrastructure.
ScaleTube may receive payment confirmation details, transaction references, and other information necessary to manage your order.
We do not intentionally store complete card details or CVV information.
Payment processing is also subject to Razorpay's applicable privacy and security practices.
Protecting Your Information
Your Security Is Important.
ScaleTube uses reasonable technical and organizational safeguards to protect personal information.
These may include:
- Secure account authentication.
- Appropriate password protection.
- Encrypted connections.
- Restricted administrative access.
- Secure payment processing.
- Access controls for customer information.
- Monitoring and prevention of unauthorized access.
However, no website or online system can guarantee absolute security.
Your Information. Your Control.
Manage Your Personal Data.
Subject to applicable law, users may request:
Access to Personal Information
Request information about personal data maintained by ScaleTube.
Correction of Information
Update inaccurate or outdated personal information.
Deletion of Eligible Data
Request deletion of personal information that is no longer required for legitimate purposes or legal obligations.
Withdrawal of Consent
Withdraw applicable consent, subject to legal and contractual requirements.
Privacy-Related Assistance
Contact ScaleTube with questions or concerns about personal information.
Requests may require identity verification before they can be completed.
Your Account. Your Decision.
Delete Your ScaleTube Account.
ScaleTube allows registered users to request account deletion directly from their dashboard.
How to Delete Your Account
- Step 1:Log in to your ScaleTube account.
- Step 2:Open Dashboard → Settings.
- Step 3:Select Privacy & Security.
- Step 4:Click Delete My Account.
- Step 5:Complete identity verification.
- Step 6:Review the deletion information and confirm your request.
What Happens After Deletion?
ScaleTube will process the request and delete eligible personal information.
Certain records may need to be retained for legal, tax, payment, fraud prevention, or security purposes.
Account deletion may affect access to purchased programs and other account-linked services. Users will be informed of relevant consequences before confirming deletion.
Age Requirements
Who Can Use ScaleTube?
ScaleTube is intended for users aged 16 and above, subject to applicable legal requirements.
Users Aged 18 and Above
Adults can independently create accounts and use ScaleTube's services.
Users Aged 16–17
Users aged 16 or 17 may register with verifiable consent from a parent or legal guardian.
ScaleTube will implement appropriate consent and privacy safeguards for these users.
Some third-party creator opportunities may have separate age restrictions.
Users Under 16
Users under 16 are not permitted to create ScaleTube accounts.
If we become aware that an account was created in violation of our age requirements, we may take appropriate action.
Responsible Data Management
How Long Do We Keep Information?
ScaleTube retains personal information only for as long as reasonably necessary to:
- Provide requested services.
- Maintain customer accounts.
- Deliver purchased programs.
- Process payments and refunds.
- Respond to customer inquiries.
- Manage recruitment activities.
- Meet applicable legal obligations.
- Resolve disputes.
- Protect the platform against misuse.
Retention periods may vary depending on the type of information and applicable legal requirements.
External Platforms
Services Outside ScaleTube.
ScaleTube may provide links to external websites, creator platforms, affiliate programs, and other third-party services.
These external platforms operate independently and may have their own privacy policies and terms.
ScaleTube does not control the privacy practices of independent third-party services.
We encourage users to review the relevant policies before providing personal information to external platforms.
Operating Online
Where Your Information May Be Processed.
Some of ScaleTube's technology and service providers may process or store information outside India.
Where applicable, ScaleTube will take steps to ensure that international data processing complies with relevant legal requirements.
Keeping You Informed
Policy Updates.
ScaleTube may update this Privacy Policy as our platform develops or legal requirements change.
The latest version will be published on this page.
Where required, we will provide appropriate notice of material changes.
Privacy Questions?
We're Here to Help.
If you have questions about this Privacy Policy or would like to exercise your applicable privacy rights, contact ScaleTube.
Contact Page: scaletube.io/contact